Most organizations today consider their employees to be their most important company resource. Therefore, companies want to reduce employee turnover and the associated hiring and training costs by retaining their current workforce. An interactive audience response system can help with this in a number of ways. However, two big ones are through Employee Surveys and Interactive Company Meetings.
Employee surveys using audience response technology
Traditionally, companies have used paper-based surveys to measure employee satisfaction and engagement. However, with paper-based surveys response rates can be low, tabulation can take weeks or months, and the data become stale before managers can take responsive action. Employees often don't want to spend their time filling out surveys; plus, the lack of anonymity (perceived or real) makes them reluctant to answer honestly, fearing reprisal.
So, how do interactive audience response systems provide a differentiated solution for Employee Surveys? It makes them fast and easy when compared to other methods. Leaders can create a typical 35 question employee survey in a couple of hours by using best practice questions in 11 different categories. The survey is immediately ready to implement with high response rates. No need to print a questionnaire or take time to set up an online survey.
Also, the rollout is immediate. An entire plant can be surveyed in a week or two with 90% plus response rates. No need for email nagging and hassling again and again to get response rates of 40%.
Audience Response Technology for Interactive Company Meetings
In addition to employee surveys, interactive response technology gives you a host of opportunities to tap the wisdom of employees in attendance for company meetings such as learning what they think about specific job related issues! You can even use interactive audience polling with your response system to foster discussions and benchmark best practice solutions from real world experience.
Audience response systems also offer the following benefits for improving interactive company meetings:
- real-time responses
- individuals are anonymous, so response rates are higher and results are more accurate
- group responses are clearly visible
- highlighted areas of misunderstanding or disagreement are immediately visible
- conflict resolution is simplified
- differing opinions are publicly validated
Once your meeting and/or employee surveys are concluded, reports from your response system are immediate and actionable. Results can be printed by facility, department, or other action sub-groups and immediately reviewed by leadership teams to develop action items. For example, take the top five lowest scored items and put action plans for improvement in place within weeks rather than months with other survey approaches.
Hassles are minimized and prompt action results in a better work environment and more engaged people.
Using these tools and audience polling, management can explore the similarities and differences among different subgroups, and then get assistance from the groups in explaining why those differences exist. This can be beneficial when attempting to build positive employee attitudes and for helping managers to respond to employee needs and desires.
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